Terms & Conditions

Welcome to Skoon. By booking or using our services, you agree to the following Terms & Conditions:

1. Booking & Payment

• A booking is confirmed once payment is completed according to the selected package.

• All prices are clearly stated and include the services mentioned in the booking details.

• A refundable security deposit may be required and will be returned after the experience, provided no damage occurs.

2. Cancellation & Modification

• Bookings may be cancelled or modified at least 48 hours prior to the scheduled date.

• Late cancellations or no-shows may result in full charge with no refund.

• In case of unsuitable weather conditions, Skoon reserves the right to reschedule or cancel the booking with a refund or credit.

3. Safety & Responsibility

• Guests must follow all safety instructions provided by the Skoon team.

• Skoon is not responsible for injuries resulting from misuse of facilities or failure to follow instructions.

• Open fires are only permitted in designated areas.

4. Guest Conduct

• Guests must respect the privacy of others and maintain a calm and peaceful environment.

• Any disruptive, unsafe, or inappropriate behavior is strictly prohibited.

• Skoon reserves the right to end the experience without refund if rules are violated.

5. Children & Personal Belongings

• Parents or guardians are fully responsible for supervising children at all times.

• Skoon is not responsible for loss or damage of personal belongings.

6. Environmental Responsibility

• Guests must keep the site clean and dispose of waste properly.

• Damaging the natural environment or leaving any trace after departure is prohibited.

7. Changes to Terms

• Skoon reserves the right to update or modify these Terms & Conditions at any time without prior notice.

• Updated terms take effect immediately once published.